Skip to main content
Chat Button

Connect with your customers instantly by adding a customizable chat button that links to multiple messaging platforms.

Updated over 2 months ago

The Chat Button app allows your customers to connect with you directly through their favorite messaging platforms. By providing a convenient way for customers to ask questions or seek assistance in real time, the Chat Button helps you build stronger relationships, improve customer satisfaction, and boost conversions.

Why it works:

Customers value quick responses and direct communication. The Chat Button ensures they can easily connect with you on their preferred platform, making your store feel approachable and responsive. By removing barriers to communication, you can build stronger relationships and boost customer satisfaction.

Type:

Single-campaign

Settings:

  • Agents: Select the messaging channels to show.

    • Platform: Messenger, WhatsApp, Snapchat, Telegram, Instagram, Twitter, LinkedIn, email, SMS, phone, custom URL.

    • Destination: The platform destination to connect.

    • Title: The channel title.

    • Description: The channel description.

  • Shape: Chat button shape.

    • Circle

    • Square

  • Position: Chat button position.

    • Bottom right

    • Bottom left

  • Heading text: Heading text in the chat popup.

  • Body text: Body text in the chat popup.

Did this answer your question?